Your information matters.

This page explains how Smarties Logistics collects, uses and protects information shared through the website.

Effective date: August 2026

Smarties Logistics respects your privacy. When you contact us or submit a quote request, we only collect the information needed to respond to your enquiry and provide logistics services.

Information we collect

Name, company name, email address and phone number.
Shipment details you provide through the contact form.
Basic technical information such as browser or device data collected by your hosting environment.

How we use your information

To respond to quote requests and customer enquiries.
To prepare freight, customs, warehousing or logistics proposals.
To improve service delivery and website communication.

Information sharing

We do not sell your information. Your details may only be shared when necessary to support your shipment, quotation or service delivery, or when required by law.

Data protection

We take reasonable steps to protect the information submitted to us. However, no internet-based transmission or storage system can be guaranteed to be 100% secure.

Contact

If you have questions about this policy, contact martie@smarties.co.za or call 082 045 6832.